Charlotte-Douglas International Airport: Book an Appointment

How to book an interview appointment at Charlotte-Douglas International Airport

The following instructions will show you how to book a Global Entry interview appointment at Charlotte-Douglas International Airport, even when there are no appointments are currently available.

For a list of all domestic Global Entry Enrollment Centers, check out our Global Entry Enrollment Center Location List.

Step 1. Apply for Global Entry

1. Create a Trusted Traveler Programs (TTP) Account: Begin by creating an account on the Trusted Traveler Programs website. This is the platform where you will manage your application.

2. Complete the Application Form: Once your account is set up, you can fill out the Global Entry application form. This will require detailed personal information, travel history, and possibly information about your employment.

3. Pay the Application Fee: There is a non-refundable fee for Global Entry application. Payment is usually done online through the TTP system at the time of application submission.

Step 2. Wait for Conditional Approval

After submitting your application and fee, it will be reviewed. If you are conditionally approved, you will receive a notification with instructions on how to schedule an interview at a Global Entry Enrollment Center.

Due to the overwhelming number of applications, getting conditionally approved can take several months. In some cases, it can take up to 12 months to get conditionally approved, so be patient!

Once you are conditionally approved, move on the Step 3, scheduling your interview.

Step 3. Schedule your in-person interview at Charlotte-Douglas International Airport

After being conditionally approved, it's on to the final step: scheduling an in-person interview at your nearest enrollment center. If you've been waiting months to get conditionally approved for Global Entry, the last thing you want to do is wait to complete your in-person interview, which is what most travelers do.

Luckily, Global Entry Spotter is here to help.

If your local enrollment center has a wait time of over 30 days, we recommend signing up Global Entry Spotter's SMS alerts.

Whenever a new appointment pops up at your preferred location, our interview Spotter will send you an immediate SMS alert with a link to book. These appointments do not stay open for long, so make sure you book as quickly as possible!

Charlotte-Douglas International Airport

Address:
5501 Josh Birmingham Parkway, Charlotte, NC 28208

Hours of Operation:
1:00 p.m. - 8:00 p.m., Monday - Friday, Closed on Federal Holidays

Phone Number:
General Global Entry Inquiries: (877) 227-5511